Project Manager

Job Description

We are looking for a skilled Technical Project Manager to help us create the most straightforward and affordable legal services experience in the world. In this role, you will coordinate multiple projects with various teams in different locations, assist in planning and prioritizing resources and sprints, and work directly with the head of Program Management and the leaders of our Infrastructure team to build, manage, and enhance Rocket Lawyer’s Cloud & Data landscape.

To be successful, you must have experience collaborating directly with engineers and engineering management across globally distributed teams and engaging with designers, content teams, marketing, sales, and other cross-functional teams. You should have a proven track record of delivering large-scale technical solutions on time and with significant customer impact. As a key member of the Technology team, your efforts will directly affect millions of customers’ experiences and establish the Rocket Lawyer Platform as a benchmark of world-class engineering.

Responsibilities:

  • Collaborate with the Product Development team on roadmap planning, dependency identification, and resource planning.
  • Maintain the RAID log to proactively identify critical risks and dependencies and develop contingency plans.
  • Plan and execute major product delivery milestones.
  • Clearly and effectively communicate plans, status, and critical issues to management.
  • Escalate urgent issues when necessary and drive them to resolution promptly.
  • Partner with cross-functional teams to track critical milestones and dependent work streams.
  • Collaborate with Product, Sales, Business Intelligence, and other teams to support business objectives.
  • Coordinate scrum ceremonies and other Agile processes.
  • Create and maintain project documentation to ensure transparency and accountability.
  • Train and promote Agile tools and best practices to your teams.
  • Document current Program Management processes and contribute to process improvements.

Requirements:

  • 4+ years of experience managing infrastructure, operations, or engineering-driven projects.
  • A solid understanding of SDLC and a consistent record of achieving objectives.
  • Experience working with distributed teams.
  • Experience working on cross-functional projects and interacting with multiple stakeholders to ensure on-time delivery is a big plus.
  • Ability to build strong relationships with business partners and stakeholders, both internal and external.
  • Excellent communication skills, both written and verbal.
  • Proven critical thinking and problem-solving abilities.
  • Proficiency with Jira and Confluence.
  • Preference for prior technical experience or proven experience leading technical projects.
  • Preference for PMP or PMI certification or working toward it.
  • Strong ability to manage through ambiguity and handle multiple priorities.
  • Strong sense of ownership and accountability for program success.
  • Passionate about Rocket Lawyer’s mission.

Benefits & Perks:

  • Private health insurance
  • Life insurance
  • Meal/Food voucher
  • Wellhub partnership
  • Mental health assistance
  • Birthday off
  • Daycare assistance
  • Financial support for employees with children who have special needs and disabilities
  • Employee referral program
  • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates