Remote Senior Product Manager Diner Engagement

Job Description

Job Opportunity: Senior Product Manager at OpenTable

OpenTable is looking for an enthusiastic Senior Product Manager to join our Diner Engagement team, which is crucial to our core Diner Product Experience. This team is focused on driving direct traffic to our consumer products by delivering unique value to diners. Key areas of focus include creating innovative restaurant discovery experiences, promoting diner loyalty, and building a passionate dining community. The role requires a strategic thinker with excellent design and product sense, strong data analysis skills, and the ability to collaborate across various business functions.

Responsibilities:

Strategy Development and Execution:

  • Develop and implement comprehensive product strategies to enhance the diner experience and drive growth for OpenTable.
  • Secure buy-in from key stakeholders and ensure cohesive execution of these strategies.
  • Monitor and analyze product performance, iterating as necessary to ensure successful outcomes.

Collaboration and Alignment:

  • Align product and marketing strategies with the Consumer Marketing team for a seamless consumer experience.
  • Work with the Product Marketing Management team to ensure effective implementation of product positioning, messaging, and go-to-market strategies.
  • Collaborate with the Sales team to understand restaurant customer needs and ensure product features meet market demands.

Cross-functional Team Leadership:

  • Lead cross-functional teams including design, engineering, marketing, and sales to deliver high-quality product features and improvements.
  • Foster a collaborative environment that encourages innovative thinking and a user-centric approach.

Data Analysis, Market, and Consumer Insights:

  • Conduct data analysis and research to identify trends, opportunities, and areas for product improvement.
  • Use data-driven insights to inform product decisions and strategies.
  • Develop metrics and KPIs to measure the success of diner engagement initiatives.

Design and Product Sense:

  • Apply strong design and product sense to create intuitive and engaging user experiences.
  • Work with design teams to ensure product features are visually appealing and user-friendly.
  • Continuously iterate on product design based on user feedback and data insights.

Communication and Reporting:

  • Clearly articulate product vision, strategy, and updates to stakeholders at all levels.
  • Provide regular updates on product progress, metrics, and outcomes to senior leadership.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Engineering, Design, or equivalent. An MBA or advanced degree is a plus.
  • 5+ years of experience in product management, preferably in a consumer-facing (B2C) environment.
  • Proven track record of developing and executing successful product strategies.
  • Strong experience working with Consumer Marketing, PMM, and Sales teams.
  • Demonstrated ability to align cross-functional teams and drive execution.
  • Excellent communication, collaboration, and leadership skills.
  • Data-driven mindset with strong analytical and problem-solving abilities.
  • Experience with AB testing, from developing testing plans to post-launch optimizations.
  • Strong design and product sense with a user-centric approach to product development.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Compensation and Benefits:

  • The salary range for this remote U.S.-based role is $120,000-$140,000 CAD, based on factors such as market data, geographic location, and experience.
  • Additional compensation and benefits include an annual cash bonus, equity grant, health benefits, flexible spending account, retirement benefits, life insurance, paid time off, parental leave, dental & vision insurance, and more.

Diversity, Equity, and Inclusion: OpenTable is committed to fostering a workplace that reflects the diverse communities we serve and a culture of inclusivity. We welcome individuals from different backgrounds, experiences, and perspectives, recognizing that diversity drives innovation and enhances our user experiences. We provide reasonable accommodations to individuals with disabilities to ensure they can participate in the job application process, perform job responsibilities, and receive benefits and privileges of employment.

Please apply if you meet the qualifications and are excited about making a significant impact on our Diner Engagement team.