Senior Analyst/Project Manager

July 8, 2024

Job Description

We are looking for a highly engaged individual to join our Systems & Process team. Your role will involve managing strategic projects, allocating resources, fostering collaboration, and effectively communicating the value of projects. We seek professionals who excel in teamwork, continuous learning, and innovative thinking. If you are passionate about transformative initiatives and strategic planning, this opportunity is for you!


The Project Manager/Senior Analyst will report to the Sr. Manager of the Systems and Process team. You will collaborate with all Go To Market (GTM) and Information Technology (IT) teams at Zscaler to expedite the delivery of system and process enhancements. Your background should include project management, process analysis/improvement, and project delivery across multiple teams.


  • Effective Communication: Skilled in creating leadership presentations, facilitating meetings with diverse audiences, and influencing through clear communication and active listening.
  • Strong Organizational Skills: Transform ideas into structured project plans with clear goals, impacted roles, required resources, key milestones, dependencies, and risks, ensuring all deliverables meet high standards of excellence.
  • Process Analysis: Develop an understanding of Zscaler’s systems and processes to evaluate the full impact of proposed changes.
  • Senior Analyst Execution: Enhance operational efficiency by assessing current processes, recommending improvements, and implementing new systems, ensuring scalable support for ecosystem teams.
  • Intrinsic Motivation: Passionate about seeing projects through from inception to completion, planning next steps in a dynamic work environment, and communicating project value over status updates. This high-visibility role requires an expert to join our team.

Required Qualifications

  • Minimum 7 years of experience in Analyst, Project Management, or Instructional Design roles
  • Minimum 2 years of experience with Salesforce
  • Innovative mindset with a track record of exceeding targets
  • Ability to convey complex information to diverse audiences
  • Efficient planner and task manager
  • Solution-focused approach
  • Excellent comprehension skills
  • Skilled presenter, facilitator, editor, and writer
  • Bachelor’s degree or higher